/* Support Centre Console — three-pane layout */

.support-grid {
  display: grid;
  grid-template-columns: 320px 1fr 420px;
  height: calc(100vh - 60px);
}
@media (max-width: 1200px) { .support-grid { grid-template-columns: 280px 1fr 380px; } }
@media (max-width: 900px)  { .support-grid { grid-template-columns: 1fr; height: auto; } }

/* Left roster */
.support-roster {
  border-right: 1px solid var(--line);
  overflow-y: auto;
  background: var(--panel);
}
.support-roster__title {
  padding: 16px 20px 10px;
  font-size: 0.6875rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--saffron);
  font-weight: 700;
}
.farmer-list { padding: 0; }
.farmer-row {
  padding: 14px 20px;
  border-bottom: 1px solid var(--line);
  cursor: pointer;
  transition: background 0.1s;
}
.farmer-row:hover { background: var(--panel-2); }
.farmer-row.is-selected { background: var(--panel-2); border-left: 3px solid var(--saffron); padding-left: 17px; }
.farmer-row__name {
  font-weight: 700;
  font-size: 0.9375rem;
  margin-bottom: 3px;
  color: var(--text);
}
.farmer-row__region {
  font-size: 0.75rem;
  color: var(--text-dim);
  margin-bottom: 6px;
}
.farmer-row__meta {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  font-family: var(--font-mono);
  font-size: 0.625rem;
  color: var(--text-dim);
}
.farmer-row__meta span {
  padding: 1px 6px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 3px;
}

/* Middle: UIP detail */
.support-detail {
  overflow-y: auto;
  padding: 22px 26px;
  background: var(--ink);
}
.support-detail .admin-empty { padding: 60px 28px; }

.support-detail__hero {
  background: linear-gradient(180deg, var(--panel) 0%, var(--panel-2) 100%);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 18px 22px;
  margin-bottom: 18px;
}
.support-detail__hero h2 {
  font-family: var(--font-serif);
  font-size: 1.8rem;
  color: var(--saffron);
  line-height: 1.1;
  margin-bottom: 4px;
}
.support-detail__hero .sub {
  font-size: 0.8125rem;
  color: var(--text-dim);
}
.support-detail__hero p {
  margin-top: 10px;
  font-size: 0.875rem;
  line-height: 1.7;
  color: var(--text);
}

.sup-stats {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(110px, 1fr));
  gap: 10px;
  margin-bottom: 18px;
}
.sup-stat {
  padding: 10px 12px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 5px;
  text-align: center;
}
.sup-stat__n {
  font-family: var(--font-serif);
  font-size: 1.5rem;
  color: var(--saffron);
  line-height: 1;
}
.sup-stat__l {
  font-size: 0.625rem;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--text-dim);
  margin-top: 4px;
}

.sup-tabs {
  display: flex;
  gap: 2px;
  border-bottom: 1px solid var(--line);
  margin-bottom: 16px;
  overflow-x: auto;
}
.sup-tab {
  padding: 8px 14px;
  background: transparent;
  color: var(--text-dim);
  font-size: 0.8125rem;
  font-weight: 600;
  border: none;
  border-bottom: 2px solid transparent;
  cursor: pointer;
  white-space: nowrap;
}
.sup-tab:hover { color: var(--text); }
.sup-tab.is-active { color: var(--saffron); border-bottom-color: var(--saffron); }

.sup-tab-body { padding-bottom: 40px; }

/* Right: chat */
.support-chat {
  border-left: 1px solid var(--line);
  display: flex;
  flex-direction: column;
  background: var(--panel);
  height: 100%;
}
.chat__header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--line);
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  background: var(--panel-2);
}
.chat__header h3 {
  font-family: var(--font-serif);
  font-size: 1.1rem;
  color: var(--saffron);
  margin-bottom: 2px;
}
.chat__header p {
  font-size: 0.75rem;
  color: var(--text-dim);
}

.chat__log {
  flex: 1;
  overflow-y: auto;
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.chat__placeholder {
  background: var(--panel-2);
  border: 1px solid var(--line);
  border-left: 3px solid var(--saffron);
  border-radius: 5px;
  padding: 14px 16px;
  font-size: 0.8125rem;
  line-height: 1.7;
  color: var(--text-dim);
}
.chat__placeholder strong { color: var(--saffron-light); }
.chat__placeholder ul { padding-left: 20px; margin-top: 8px; }
.chat__placeholder li { margin-bottom: 4px; color: var(--text); font-size: 0.8125rem; }

.chat__msg {
  max-width: 92%;
  padding: 10px 14px;
  border-radius: 10px;
  font-size: 0.875rem;
  line-height: 1.6;
  white-space: pre-wrap;
  word-break: break-word;
}
.chat__msg--user {
  align-self: flex-end;
  background: var(--saffron);
  color: var(--ink);
  font-weight: 500;
  border-bottom-right-radius: 2px;
}
.chat__msg--assistant {
  align-self: flex-start;
  background: var(--panel-2);
  border: 1px solid var(--line);
  color: var(--text);
  border-bottom-left-radius: 2px;
}
.chat__msg--assistant .grounding {
  margin-top: 6px;
  padding-top: 6px;
  border-top: 1px dashed var(--line);
  font-family: var(--font-mono);
  font-size: 0.625rem;
  color: var(--text-dim);
}
.chat__msg--assistant .grounding strong { color: var(--leaf); }
.chat__msg--typing {
  display: inline-flex;
  gap: 4px;
  padding: 12px 16px;
}
.chat__msg--typing span {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--text-dim);
  animation: typing 1.2s infinite ease-in-out;
}
.chat__msg--typing span:nth-child(2) { animation-delay: 0.15s; }
.chat__msg--typing span:nth-child(3) { animation-delay: 0.30s; }
@keyframes typing {
  0%, 80%, 100% { opacity: 0.3; transform: translateY(0); }
  40%           { opacity: 1;   transform: translateY(-3px); }
}

.chat__form {
  padding: 12px 16px;
  border-top: 1px solid var(--line);
  background: var(--panel-2);
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.chat__form textarea {
  width: 100%;
  padding: 10px 12px;
  background: var(--panel);
  border: 1px solid var(--line-strong);
  border-radius: 5px;
  color: var(--text);
  font-family: var(--font-sans);
  font-size: 0.875rem;
  resize: none;
}
.chat__form textarea:focus { outline: 2px solid var(--saffron); outline-offset: -1px; }
.chat__form textarea:disabled { opacity: 0.5; cursor: not-allowed; }

.chat__form-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}
.chat__hint {
  font-size: 0.6875rem;
  color: var(--text-dim);
}
.chat__hint.is-ready { color: var(--leaf); }